We want you to love your purchase but if you are unhappy for any reason, we will accept returns on some items up to 30 days after placing your order.
We will only accept returns for unwashed, undamaged clothing or for defective merchandise. CDs and Vinyls may only be returned sealed. Refunds will only be issued back to your original form of payment after the merchandise is received and reviewed.
Package the items you would like to return and send them back to:
Attn: Returns Department [ISO-XXXXX] < your order number here
508 Water St.
Eau Claire, WI 54703
Please include a note with your name, email, phone number, order #, and reason for your return within the shipment. Feel free to email email@example.com to give our team a heads up that your return is on its way.
Unfortunately we are unable to process exchanges at this time. If you are interested in a different size or color than originally purchased, please proceed with the return process and place a new order for the desired merchandise.
If your package is undeliverable due to incorrect/incomplete shipping details and bounced back to us, reshipment of the original merchandise is possible but at your expense. If you don't want it resent, we can only offer a refund, less shipping costs, for bounced packages with undamaged merchandise.